Return/exchange of faulty goods Faulty or damaged goods under warranties In addition to manufacturers’ guarantees on selected products, Epoxy bathrooms and its suppliers provide a guarantee of acceptable quality on every product, by law. You’re entitled to a replacement or refund for a major failure, and to compensation for other reasonably foreseeable loss or damage. You’re also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality, but the failure does not amount to a major failure. We recommend you retain your receipt, as we may require proof that you purchased the product from us. We will be able to advise you whether a refund, exchange, repair or replacement is available. 

Changes to this policy Epoxy bathrooms may update this policy from time to time. We may let you know of significant changes to this policy by posting a notification on our website. The current version of this policy will always be available on our website.